Customer Comments About Our Shop

"In this age of large department stores and high street chains it is refreshing to find an independent shop where you can get friendly personal service in a quiet, unrushed atmosphere."

These are some of the comments we often get from customers who appreciate the service we give and take the trouble to write to us.

These are a few quotes from some of the letters we have received:-

"Thank you very much indeed for being so helpful over my request for hand-rolled handkerchiefs and your linen dishcloths - beautifully packed by Louise, and for sending them so promptly. It is such a pleasure and relief to find there is still such good personal service, instead of struggling with the internet or telephone recorded voices and endless music."

"Her Royal Highness particularly wishes me to thank you for the great amount of care and trouble involved."

"Can I congratulate all your staff - it is their service which is one of the things that makes your shop so special."

"The quality and standard of your merchandise is beyond criticism, but also I want to say so are your staff, their courteousness to my friends and I put the icing on the cake."

"Your window displays at all times of year are a total pleasure and promote your very desirable merchandise so perfectly."

"Thank you for the very speedy execution of my order. As usual everything is of the highest quality, as is usual with our dealing with Woods, both when we lived in Harrogate and since through the post."

We have also had a number of reviews in national newspapers and quality periodicals:-

Daily Express
"The shop attracts Royals and the rich and famous.... along side the more luxurious items can be found linen scrim for windows and dishcloths made exclusively in Ireland for Woods for over 100 years."

Homes and Gardens
"The answer to every linen hunters prayers - Woods of Harrogate"

The Daily Telegraph
"Yorkshire has possibly the best linen shop in the country, there are few suppliers offering more."

The Yorkshire Post
"Recently I saw so much more than I expected when I visited Woods of Harrogate, the only proper linen shop left in the country. I got the feeling that they are in the business of caring for people, which of course includes providing them with a superb choice of the highest quality linen goods."

The English Home
"Woods of Harrogate are purveyors of hard to find traditional kitchen linens and sell a cloth for every job made from natural cotton or linen fibres which, unlike synthetic supermarket cloths, don't leave smears."

House and Garden
"Woods shop is something of a fairyland, it is difficult to know where to begin your journey of discovery in this historic store."

Period Living
Quality and attention to detail are what count at Woods of Harrogate. The top floor is an oasis of colour and softness, this is the bathroom department. Bed linens from international designers are also what Woods offer, all personally approved by William Woods.

Yorkshire Post
"The shop is regarded as the finest and most comprehensive line shop in Europe, combining quality and design with family business values"

We are also the proud winners of the Period Living Best Specialist Shop Award 2006.

The original letters and press comments, plus many more can be found proudly displayed in our shop.

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